Which of the following is NOT a type of task in HubSpot CRM?
- Follow up
- Call
- To-do
Explanation: The correct answer is ‘Follow up.’ In HubSpot CRM, tasks are actionable items that help users keep track of their activities and responsibilities related to contacts, companies, deals, and other aspects of their sales and marketing efforts. Tasks include actions such as making a call, sending an email, scheduling a meeting, or completing a to-do item. However, ‘Follow up’ is not a distinct type of task in HubSpot CRM. Instead, follow-up activities are typically categorized under specific task types like ‘Call’ or ‘Email,’ depending on the nature of the follow-up action needed. For instance, if a user needs to follow up with a contact via email, they would create an ‘Email’ task and schedule it accordingly. Similarly, if a follow-up call is required, they would create a ‘Call’ task. By categorizing tasks based on their specific actions, users can easily identify and prioritize their follow-up activities, ensuring effective communication and engagement with their contacts.