Which of the following is a sign that customers are having trouble using a particular device to make purchases?
- Analytics shows you have a lot of mobile visitors, but very few purchases through mobile
- A specific product is not selling much compared to your other products
- You get a lot of questions about your return policy
- People are having trouble using a promo code for a current sale
Explanation:
If customers are having trouble using a particular device to make purchases, one sign of this could be that analytics show you have a lot of mobile visitors, but very few purchases through mobile. This could indicate that your mobile checkout process is not optimized for mobile devices. Another sign could be that people are having trouble using a promo code for a current sale. This could indicate that there is an issue with the promo code or that the checkout process is not working properly.