How do chatbots qualify leads?
- By routing website visitors to the first available sales rep
- By using a machine learning algorithm to rank your contacts based on the information contained in their contact properties
- By asking website visitors a series of questions and taking different actions based on their answers
- By calling the phone numbers stored in your contact records and having an automated conversation with them
Explanation: The correct answer is By asking website visitors a series of questions and taking different actions based on their answers. Chatbots serve as automated conversational agents that interact with website visitors in real-time. To qualify leads effectively, chatbots engage visitors in conversations, asking them a series of questions to gather relevant information about their needs, preferences, and intentions. Based on the responses provided by the visitors, chatbots can then take different actions tailored to each individual’s situation. These actions may include routing the visitor to a specific sales representative, providing relevant resources or information, scheduling appointments or demos, or offering assistance with specific inquiries. By dynamically adjusting their responses and actions based on the information gathered, chatbots can efficiently qualify leads and provide personalized experiences, ultimately enhancing engagement and conversion rates on the website.
