True or false? It’s common to answer a user question by conducting one type of research.
- True
- False
Explanation: The correct answer is False. In the realm of user research, it is not common nor advisable to answer a user question by conducting just one type of research. User questions often require a multifaceted approach to adequately address the complexities of user needs, behaviors, and preferences. Depending on the nature of the question, different research methods may be more appropriate for gathering relevant insights. For example, qualitative research methods such as interviews or focus groups can provide rich, in-depth understanding of user experiences and motivations, while quantitative methods like surveys or analytics can offer broader, statistically significant data on user behaviors and preferences. Additionally, employing multiple research methods allows for triangulation, where findings from different sources are compared and cross-validated, leading to more robust and reliable conclusions. Therefore, while it may be tempting to rely on a single type of research for convenience, the most effective approach involves leveraging a combination of qualitative and quantitative methods to comprehensively address user questions and generate actionable insights that inform design decisions.